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Compare Plan Features WebStorage
Basic
WebStorage
50GB
WebStorage
500GB
Charge FREE USD 59.99 49.99 / 1 yr
USD 107.99 89.99 / 2 yrs
USD 119.99 99.99 / 1 yr
USD 215.99 179.99 / 2 yrs
Cloud Storage Space 5GB 50GB 500GB
Upload limit for each file 500MB 1GB 2GB
Daily download limit for file sharing 500MB 10GB 20GB
Quantity of computers for backup 1 1 2
Targeted/Suitable Demographic -
  • Often saved documents, photos, and MP3
  • Synchronization needed for small files between notebook, mobile phone, and tablet
  • Like to share files with friends and family
  • For people who need to save large size files such as high resolution photos or videos
  • Need to upload or share large size file(s)
  • Backup files for computers in the office or at home
Customer Service and Support
Basic Support provides only the FAQ enquiry service.

Priority Support also includes the following services:

  1. E-mails to Customer Service:All customer service e-mails will be answered from 10:00am to 5:00pm(GMT+8), Monday through Friday (except national and public holidays).
  2. Technical Support: Log in problem enquiries and remote connection for enquiries concerning service status.

Basic Service and Support Priority Service and Support Priority Service and Support
OTP Authentication
This advanced security mechanism provides you with double protection of your account data. Subscribers who have activated OTP must input a 6-digit one-time password (OTP) generated by the mobile phone every time after they input their ASUS WebStorage user ID and password, in order to log on to ASUS WebStorage and access their cloud data. Also, all OTPs are subject to update every 30 seconds.
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You are not allowed to upgrade. If you want to upgrade your storage, please contact your administrator in WebStorage for Team.