Customer Center

System Notice

ASUS WebStorage Service In Europe Area System Maintenance Announcement
Affected areas: Partial
Affected functions:ASUS WebStorage Service in Europe will be suspended for system maintenance on Sep 27th. Thank you for your understanding
Start from: 2016-09-27 13:40(GMT+8)
End at: 2016-09-27 23:45(GMT+8)
ASUS WebStorage Customer Service System Shutdown Announcement:
Affected areas: All
Affected functions:Due to the typhoon, the office will be closed on 27th~28th Sept. Emails of Customer Service will stop until 29th Sept, 2016. Thank you for your understanding.
Start from: 2016-09-26 17:00(GMT+8)
End at: 2016-09-29 09:00(GMT+8)

 

trouble shooter Troubleshooter
* From the description of each scenario, fixed usage problems will be described, including their solutions.
* The most frequently asked questions in customer complaints are described.
discuss Discussions
Forum: It is a discussion space for users of ASUS WebStorage.
Blog: It is a space where the know-how about using ASUS WebStorage and the development of ASUS WebStorage are described.
question Q&A
Knowledge Base:From the Knowledge Base, you can find solutions to the most common subscriber problems.
Questions:If no matched answer is found, for assistance, please send us your questions.
Change Personal Data
Subscribers can modify the following information here:
* Gender * Age * Occupation * E-mail Address for contact purposes
Change Password
Subscribers can change their existing password.
Search changes
Subscribers can query their account records here.
* Credential ID OTP setup records
* Subscriber privilege change records (including print invoice)
* Credential ID maintenance records
Recharge
Input the 20-character top up code to access the corresponding privilege.
* One-Time Password Authentication
(For paid user only)
Finish the relevant OTP settings here.
Freespace
Recommended related services:
* Get Recommendation Links
* Search Recommendation Results